That's a real shame. I've come to the realization that ALL shippers suck, including the USPS. Over the decades, I've had better luck with the post office than UPS, and better luck with UPS than FedEx. But lately, even the post office has been tearing stuff up. I got an l.p. a couple of weeks ago that had had the edge hit so hard that it crushed INWARD, and took out a chip about the size of a quarter. Do you know how much force it takes to crush the edge of a record inward??? And it was properly packed.