BSGT Qol

[jsaliga]

The customer is NOT always right.  Only people with an outrageously inflated sense of entitlement think that businesses should accede to their unreasonable demands.  These are the sort of people that smart businesses want nothing to do with because they are actually bad for business in the long run.

http://positivesharing.com/2006/07/why-the-customer-is-always-right-results-in-bad-customer-service/

--Jerome

[rollo]

It appears John Atkinson of Sterophile was smitten with the QOL demo in LA. He has requested a review unit.
    We will be demonstrating the QOL device at the DC Capitol Audiofest. Come hear for yourself.



charles